Deliver Constructive Criticism

Who should Attend?

For supervisors, team leaders and managers who require skills in how to delivering constructive criticism. Through this workshop participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. Constructive criticism, if done correctly will provide great benefits to your organisation.

Learning Outcomes

• help you understand when feedback should take place
• learn how to prepare and plan to deliver constructive criticism
• determine the appropriate atmosphere in which it should take place
• identify the proper steps to be taken during the session
• know how emotions and certain actions can negatively impact the effects of the session
• recognise the importance of setting goals and the method used to set them
• uncover the best techniques for following up with the employee after the session.

Short Course details

Book Now(PDF, 936KB)