Peak Services was created by the LGAQ to provide professional
services and products that local governments need, delivered by an
expert team that knows and understands the sector well.
What makes Peak unique is that it tailors its offerings across areas
such as recruitment, grants writing and legal services to best reflect
each of its customers' local needs.
As a profit-for-purpose enterprise, any profits are returned to the
LGAQ for it to use in its advocacy, engagement and member services to
benefit all Queensland councils, which also helps keep membership fees
low.
Our people, your team
Our purpose is to help local government achieve more and our people
are at the forefront of everything we do as local government. Our people
are your people. Your team. Our combined professional strengths and
integrated capabilities are as diverse as the communities we serve.
We have people working in each and every Queensland council and we
understand the specific challenges faced by local government.
We are here to support your community
We support the communities where we live and work and demonstrate this by sponsoring a
variety of local events across Queensland. These events and initiatives
are run by councils, contributing to fundraising for local causes,
boosting economic development and enhancing liveability across the
state.
In recognition of the innovative spirit of Queensland local governments, in 2018 we launched the Butch Lenton Memorial Bush Council Award (in
honour of the late Mayor of Winton Shire Council Graeme
‘Butch’ Lenton). This award provides a bursary to a council or
individual who would like to undertake an activity that demonstrates
innovation. This award is presented at the LGAQ Annual Conference.
Peak partners with many councils, in particular
regional/remote locations, to provide social benefits to numerous local
communities, including:
-
Procurement, project management and professional advisory
– our Consulting Team helps councils with procurement and
infrastructure project management, helping to create liveable
communities across the state.
-
Community grant writing assistance – Peak
provides grant writing assistance for multiple council and community
projects, securing $50m in grant funding for Queensland councils and
their communities.
-
eLearning training for remote communities – Peak
provides online learning through a web-based Learning Management System
(LMS), enabling remote council staff to be trained onsite.
We are here to build capability in your people
A robust recruitment process and hiring the right
people is more important than ever before. Peak’s recruitment team
has unparalleled experience in helping councils find
talented professionals for key executive roles and we provide access to a
pool of highly experienced professionals who are ready to get to
work in interim, short- and long-term placements.
Peak provides a range of nationally accredited qualifications,
professional development short courses and eLearning solutions to meet
the training needs of local government. With over 20 years’ experience,
we are the largest Registered Training Organisation (RTO no: 30003) specialising in local government in Queensland, training more than 4,000 participants per year.
We are here to deliver value in your operations
Helping councils with long term financial sustainability is a core focus of our infrastructure team. Through enhanced energy solutions to offset rising energy costs, optimise waste management operations, greater outcomes in managing assets and high-quality outcomes and value in the delivery of bespoke and complex projects. Underpinning these services, the team assists councils in securing grants through the various levels of funding arrangements.
We are here to help you and your customers
Handling more than 100,000+ customer calls a year, Peak 24/7 enables
councils to outsource out-of-hours customer services and disaster
management support, 24 hours a day, 365 days a year. The team
builds community confidence through an exceptional customer experience.
We are here to safeguard your council
Every day we are building strong workforces and dealing with
challenging employment and industrial relations matters. Each year Peak
answers more than 1,000 calls from Queensland councils and provides in
excess of 950 hours of advice through the LGAQ IR Helpdesk. Our
legal practice is an extension of our workforce team to ensure
continuity for council in maintaining privilege and giving councils an
avenue for experienced legal representation when in the commission and tribunals.
Easy to procure
Peak’s services are easily procured through various pre-qualified
panel and contract arrangements. Access to our services can be secured
through Local Buy, multiple State and Local Government panels and NSW
LGP. Our prequalification status and formal quality assurance
certification, both assure your procurement with us and
provides confidence in the quality of service we will deliver.
Quality Assured
Our processes, systems and staff capability combine to deliver
exceptional outcomes for your community. Peak’s services are Quality
Certified to ISO 9001:2015 and our procedures ensure we are continuously
providing quality services and improving.
(PDF, 12MB)