Interpersonal Skills

Course Outline

Download Full Course Outline (PDF)(PDF, 618KB)

Who should Attend?

Any individual who wishes to refine their communication skills and attain a higher level of professional communication. Developing strong interpersonal skills ranks as one of the biggest and most critical in a productive business environment. Learn to develop effective communications skills that build positive interactions with others. Build skills to minimise miscommunication and conflict, increase respect and improve productivity through more effective communication.

Learning Outcomes

  • Effectively deal with a variety of personality types
  • Better meet the needs of work colleagues
  • Effectively handle conflict and difficult situations
  • Enhance trust in workplace relationships
  • Work collaboratively

Short Course details

Short Course Topics
Your Personal Insight (Profile)
Emotional Intelligence
Communication
Conflict Management
Trust
Collaboration
Delivery
Our instructor-led training course provides participants with an interactive session including group discussions, case study reviews and Question and Answer sessions. Our trainers can customise or tailor the course to your specifications or needs and deliver in-house providing you with a cost-effective and efficient training session.
Duration & location
Our standard structure for this workshop is 1 full day and can be delivered in any metropolitan or regional area of Queensland. Customisation is available based on individual council requirements.
Fees & Inclusions

Our training course will include:

  • Instructor-led training
  • Statement of Attendance
  • Course Workbook

 

Book Now(PDF, 936KB)

Upcoming Dates:

Inhouse only - Call to discuss (07) 3000 2148

Course Summary

RTO
Interpersonal Skills
Course Type
Tagged as:  Short Courses
Location
Please contact us about your requirements.
Online delivery options available
Fees and Inclusions
Please contact us for course fees or a proposal

Contact Us


Please contact Peak Services for course fees or a proposal for onsite/in-house training.

Register Now
07 3000 2148

Find Out More
training@wearepeak.com.au
peakservices.com.au

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