Most people become managers because they are technically good at their job - not because anyone taught them how to lead conversations about performance, behaviour, wellbeing or conflict. Yet leadership today is increasingly about exactly that. The quality of the conversations leaders have with their people directly impacts performance, engagement, culture and psychosocial safety in the workplace. Leadership Conversations is a practical one-day masterclass workshop designed for anyone with direct reports. It equips managers and supervisors with the confidence, language and practical tools to conduct effective one-on-one conversations, navigate difficult discussions and address issues early before they escalate.
Participants leave with simple frameworks, conversation scripts and practical tools they can use immediately. The program also includes a high-level overview of the Psychosocial Code of Practice and the important role leaders play in identifying and managing psychosocial hazards through everyday leadership conversations. This workshop focuses on real conversations leaders need to have every day.
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Key Outcomes:
Participants leave the program with:
- Greater confidence in holding leadership conversations
- A practical framework and template for regular one on-one discussions
- Language and scripts for difficult conversations
- Skills to address issues before they escalate
- Increased awareness of psychosocial hazards in the workplace
- Greater understanding of leadership responsibilities under the Psychosocial Code of Practice
- Tools to strengthen trust, accountability and team performance
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Benefits Organisations:
Organisations benefit through:
- Classroom work.
- Assessments.
- Workplace implementation and practice.
- Group initiatives and experiential learning.
- Individual and team goal setting.
- Coaching.
- 360-degree feedback.
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Why This Program?
Across many organisations a common pattern emerges. Many leaders avoid difficult conversations because they: Don’t know how to start the conversation Worry about saying the wrong thing Fear escalating the issue Haven’t been given practical tools The result is often small issues becoming big issues. Regular leadership conversations are one of the most powerful tools leaders have to: Strengthen trust and accountability Identify issues early Support wellbeing and performance Reduce workplace conflict Improve team culture
In many organisations the most effective leadership intervention isn’t another policy. It’s a clear, calm and timely conversation.
Learnings
Participants will develop practical skills in: Structured One-on-One Conversations Leading Difficult Conversations Feedback and Accountability Conflict and Workplace Tension Psychosocial Safety and Leadership Responsibilities Participants practise these skills in facilitated exercises and conversation scenarios to build confidence before applying them in real workplace situations.
About Your Trainer
Michelle McFadyen is an experienced leadership trainer, facilitator and organisational consultant. With more than 25 years in CEO and senior executive roles in local government, Michelle brings deep insight into the real challenges leaders face when managing people, culture and performance. Through her consulting practice, Michelle works with organisations across Australia in leadership development, workplace wellbeing, governance and organisational culture. Michelle holds a Bachelor of Business (Management) and a Diploma in Positive Psychology and Wellbeing and is also a qualified counsellor, mediator and conflict coach. Known for her practical, down-to-earth approach, Michelle combines real-world leadership experience with practical tools leaders can immediately apply in their workplace.
Audience:
- Supervisors
- Managers
- Senior Leaders
- Team leaders
Duration: 1 day interactive workshop.
Delivery: Face to face
Inlcuded: Workbook