Communication Skills

Course Outline

Download Full Course Outline (PDF)(PDF, 319KB)

Who should Attend?

All staff who want to strengthen their communication skills and enhance their ability to interact confidently with others.

This program will enable you to establish or review your current communications strategy, to ensure all staff are kept informed whilst providing a service to encourage them to contribute to the improvements in Council.

Learning Outcomes

Improved relationships at work
Increased awareness of communications and the workforce
Strategies for managing difficult people and/or situations
Improved communication skills
Language or Effective Action

Short Course details

Short Course Topics
Improving relationships and performance within the workforce
Managing difficult people and/or situations
Communication skills
Delivery
Our instructor-led training course provides participants with an interactive session including group discussions, case study reviews and Question and Answer sessions. Our trainers can customise or tailor the course to your specifications or needs and deliver in-house providing you with a cost-effective and efficient training session.
Duration & location
Our standard structure for this workshop is 1 full day and can be delivered in any metropolitan or regional area of Queensland. Customisation is available based on individual council requirements.
Fees & Inclusions
Our training course will include: Instructor-led training Statement of Attendance Course Workbook

Book Now(PDF, 936KB)

Course Summary

Course Length

1 Day

Course Type

Tagged as: Short Courses

Location

Virtual classroom or in-house

Fees and Inclusions

Please contact us for course fees or a proposal

Contact Us

Please contact Peak Services for course fees or a proposal for onsite/in-house training.

Register Now
07 3000 2148

Find Out More
training@wearepeak.com.au
peakservices.com.au