Communication Skills

Course Outline

Download Full Course Outline (PDF)(PDF, 319KB)

Who should Attend?

All staff who want to strengthen their communication skills and enhance their ability to interact confidently with others.

This program will enable you to establish or review your current communications strategy, to ensure all staff are kept informed whilst providing a service to encourage them to contribute to the improvements in Council.

Learning Outcomes

  • Improved relationships at work
  • Increased awareness of communications and the workforce
  • Strategies for managing difficult people and/or situations
  • Improved communication skills
  • Language or Effective Action

Short Course details

Short Course Topics
Improving relationships and performance within the workforce
Managing difficult people and/or situations
Communication skills
Delivery
Our instructor-led training course provides participants with an interactive session including group discussions, case study reviews and Question and Answer sessions. Our trainers can customise or tailor the course to your specifications or needs and deliver in-house providing you with a cost-effective and efficient training session.
Duration & location
Our standard structure for this workshop is 1 full day and can be delivered in any metropolitan or regional area of Queensland. Customisation is available based on individual council requirements.
Fees & Inclusions

Our training course will include:

  • Instructor-led training
  • Statement of Attendance
  • Course Workbook

 

Book Now(PDF, 936KB)

Upcoming Dates:

Course Summary

RTO
Communication Skills
Course Length
1 Day
Course Type
Tagged as:  Short Courses
Location
Please contact us about your requirements.
Online delivery options available
Fees and Inclusions
Please contact us for course fees or a proposal

Contact Us


Please contact Peak Services for course fees or a proposal for onsite/in-house training.

Register Now
07 3000 2148

Find Out More
training@wearepeak.com.au
peakservices.com.au

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